Channel Establishing & Exp.

🔥 You’re Leaving Stacks of Cash on the Table, and Here’s Why…

Most businesses are so obsessed with new clients—new leads, new sales, new clicks—that they don’t even see the massive leak in their own bucket. You’re pouring water into a leaky boat, and no matter how fast you paddle, you’re sinking.

You want to scale? Real scale?

Then you need to KEEP more clients.

Retention is the biggest wealth hack in business—bar none.

💡 Here's the Proof:

Two companies:

Company 1: 5% churn → $44MM valuation after 5 years

Company 2: 20% churn → $17MM valuation after 5 years

A 15% difference in defection led to a 280% difference in valuation. That’s not magic—that’s math.

🤯 Why It’s Happening Right Under Your Nose:

You think sales and marketing are the lifeblood of your business.

They’re not.

Client EXPERIENCE is.

Most companies stop paying attention after the sale. They take the money and run.

And here’s the kicker—they don’t even know it.

🚀 The 8 Phases of Client Experience

Look, most companies barely make it to Phase 4.

Most internet-based businesses? They stop at 2.

Here’s what they’re missing:

1️⃣ Evaluation: Where you prove you’re the best choice.

2️⃣ Investment: That post-purchase high—where you need to celebrate like hell.

3️⃣ Buyer’s Remorse: The “oh crap, did I make a mistake?” phase—this is where you swoop in and solidify.

4️⃣ Deliver & Activate: First impressions. It’s onboarding with shock and awe.

5️⃣ Familiarity: They finally “get” your business—this is where hand-holding matters.

6️⃣ Achievement: When they win, you win. And you better damn well celebrate it.

7️⃣ Adoption: They decide they’re not just a client; they’re part of your tribe.

8️⃣ Human Billboard: They rep your brand for free, and you’re laughing all the way to the bank.

🔥 Nobody Is Doing This.

Not your competitors.

Not the “gurus” in your niche.

Not the guy selling you that $10K course.

Why?

Because it’s easier to buy more ads than it is to care about the people already giving you money.

But guess what? When you care about them the right way—you win for life.

They don’t just stay…they sell for you.

And that’s the ultimate leverage.

⚡ You Want to Scale up?

Stop sprinting after new clients while hemorrhaging the ones you have.

Fix the leaks. Build the experience.

Turn clients into fans, fans into billboards, and billboards into automated cash machines.

That’s how you scale without running faster on the hamster wheel.

You in? Or you gonna keep playing in the kiddie pool?